Privacy Policy

Introduction

Industrial Fitness Queenstown ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility, use our services, or interact with our website.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name, email address, phone number, and mailing address
• Date of birth and emergency contact information
• Payment and billing information
• Health and fitness information (medical conditions, fitness goals, injury history)
• Membership details and attendance records

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide and manage your gym membership and services
• Process payments and maintain billing records
• Communicate with you about classes, events, and updates
• Ensure your safety and provide appropriate fitness guidance
• Improve our services and facility
• Send marketing communications (with your consent)
• Comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, email services)
• Personal Trainers: When you book personal training sessions
• Emergency Services: In case of medical emergencies
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Privacy Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Object to processing of your information

To exercise these rights, please contact us at info@industrialfitness.co.nz

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. For more information, please see our Cookies Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: